YEN THIEU

Partnered with senior leaders across GTM, Engineering, and Product to design and execute people strategies, aligning HR initiatives with global business goals across Americas, EMEA, and Asia Pacific regions.

Directed talent management programs, including performance reviews, succession planning, and high-potential identification, enhancing organizational leadership capabilities.

Served as a trusted global advisor on employee relations, coaching leaders on performance and engagement, resolving complex cases with minimal legal risk.

Co-led change management for organizational redesigns across three business units in 10 countries, ensuring smooth transitions and sustained productivity.

Championed DEI initiatives, launching region-specific programs that fostered inclusion and supported growth phases, recognized by winning the Company's Core Value Award in Personal Responsibility (2025).

Managed a $0.5M annual HR program budget, strategically allocating resources to maximize ROI and operational efficiency.

Launched a global framework for HR policies and processes, enhancing employee management, regional compliance, and risk mitigation across international expansions.

Built a scalable internship program that achieved 100% satisfaction rates from both interns and managers, fostering a strong talent pipeline.

Advised executive team on organizational design, performance, total rewards, and employee engagement strategies to support a fast-scaling workforce.

Owned full-cycle talent acquisition, successfully increasing headcount by 40% through strategic recruitment while maintaining strong retention rates.

Seamlessly transitioned HR operations between PEOs and implemented new HRIS & ATS, reducing time and cost of payroll processing by 60%.

Coached managers at all levels through empathic leadership, navigating COVID-19 challenges and boosting employee engagement by 15%.

Pioneered belonging and inclusion initiatives to motivate both deskless and office, onsite and remote workers.

Directed full-cycle recruitment and managed 60–80 field researchers annually for nationwide education studies, significantly improving educational outcomes for thousands of children.

Hired, trained, and directed 6-8 teams of data collectors each quarter to organize and deploy complex educational assessments with diverse preschool children from disadvantaged communities.

Led multi-site data collection, analysis, and reporting on early childhood education outcomes in literacy, math, and science, informing key educational strategies.

Built complex databases to track assessment schedules and monitor quality assurance of data collection, ensuring high data integrity and research reliability.

Coordinated with school administrators and teachers for timely, safe, and welcoming interventions of large-scale research studies in hundreds of classrooms.

Conducted quantitative, qualitative, and mixed-method analysis for longitudinal studies, increasing low-income children's readiness for grade-school education.

Ensured project compliance with research and reporting guidelines of government-funded sponsors, maintaining integrity and securing continued funding.